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SHIPPING & RETURNS

Shipping Policy

At Lakeland Creative Co., we're committed to delivering your order with speed and care. To provide you with the best service possible, we've partnered with a third-party print-on-demand vendor for order fulfillment and shipping. Please read our shipping policy carefully to understand how your order will be processed and delivered.

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Processing Time:

  • Orders are usually processed within 3-5 business days after payment confirmation.

  • Please note that processing times may be longer during peak seasons, product inventory, or due to unforeseen circumstances.

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Shipping Time:

  • Shipping times vary based on the shipping method you select during checkout and your location.

  • Standard shipping typically takes 7-14 business days within the United States.

  • Expedited shipping options are available for faster delivery for an additional charge.

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Shipping Carriers:

  • Our orders are shipped using reliable carriers such as USPS, UPS, and FedEx.

  • Once your order ships, you'll receive a confirmation email with tracking information so you can monitor its progress.

Return & Exchange Policy

At Lakeland Creative Co., each product is crafted uniquely for you. We pride ourselves on providing a personalized shopping experience where products are created on-demand, ensuring each piece is as special as the individual ordering it.

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Policy Details

  1. No Cancellations: Once an order is placed, it immediately goes into production. Due to the personalized nature of our products, we cannot accept cancellations after an order has been made. Please make sure to review your order carefully before placing it.

  2. No Refunds: Because each product is specifically made for individual buyers, we cannot offer refunds. Exceptions may be made if the product arrives damaged or with a manufacturing defect. In such cases, please reach out to our customer service within 14 days of receiving the product with photographic evidence, and we'll address the issue as quickly as possible.

  3. Exchanges: We do not offer exchanges. As every product is printed on demand, we cannot replace items unless they arrive damaged or defective. If you have concerns about sizing or other specifications, please consult the item's size chart before placing an order.

  4. Thoughtful Purchasing: Our print-on-demand model aids in reducing overproduction, which aligns with our commitment to sustainability. By shopping with us, you're making a conscious decision to minimize waste and environmental impact. We deeply appreciate your understanding and support in making responsible purchasing choices.

  5. Delivery Times: Due to the personalized nature of our products, delivery might take a bit longer than typical mass-produced items. We ensure every product undergoes rigorous quality checks before it's shipped to you. Your patience is appreciated!

 

Thank you for choosing Lakeland Creative Co. and for being a part of our sustainable journey. We value your trust and aim to provide you with products that are worth the wait.

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